At REI Mission Control, we are committed to providing exceptional products and services to our customers. To maintain fairness, consistency, and operational efficiency, we have established a strict No Refund Policy. By making a purchase with REI Mission Control, you acknowledge and agree to the terms outlined below.

No Refunds

Once a purchase has been completed, it is considered final.

No refunds will be issued under any circumstances, including but not limited to:

• Dissatisfaction with the product or service

• Change of mind

• Inability to use the product or service for any reason

• Failure to read or understand the product/service description

Exchanges and Credits

While refunds are not provided, REI Mission Control may, at its sole discretion, offer exchanges or store credit under specific circumstances, such as:

• The product is found to be defective or damaged upon delivery.

• There was an error in the service provided that can be verified by REI Mission Control.

Requests for exchanges or credits must be made within 7 of the original purchase and are subject to approval by REI Mission Control.

Subscriptions & Memberships

All subscriptions and membership fees are non-refundable, including any unused portions of a subscription period or membership term. Customers may cancel their subscription at any time, but no refund will be issued for the remainder of the subscription term.

Digital Products, Software, & Services

For any digital products, software, services, or downloads, no refunds or exchanges are available once access has been granted or the download has been initiated. By purchasing digital products, you agree that you waive your right to a refund or chargeback.

Dispute Resolution

In the event of any disputes regarding charges or services, please contact our customer service team at [email protected]. We are committed to working with you to resolve issues amicably.

Legal Enforcement

This No Refund Policy is enforceable to the fullest extent permitted by law. By purchasing from REI Mission Control, you agree to abide by these terms. Any attempts to circumvent or dispute this policy will be handled through legal channels.

This policy ensures clarity from the start, protecting the business while setting clear expectations for customers.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

REI Mission Control, LLC.

1718 E 7th Ave, Suite 201B

Tampa, FL